Privacy Policy of FB77
Your personal data is of the utmost importance to us. This policy explains in clear terms how FB77 collects, stores, and protects your information.
How we protect your information
Key highlights of our Privacy Policy at a glance
Introduction
Protecting the privacy of users of fb77.skin and the associated mobile app (hereinafter referred to as "FB77" or the "Platform") is one of our highest priorities. This Privacy Policy clearly informs you about what data we collect, why we collect it, how we use it, and what your rights are.
By using our platform, you acknowledge that you have read and agree to this Privacy Policy. If you have any questions, reach out to our support team—we are always ready to explain any matter with full transparency.
FB77 respects your privacy. We collect only the information that is necessary, never sell it, and store it with the highest security standards.
What Information We Collect
When you create and use an account at FB77, some information is collected automatically or provided directly by you. The details of the data collected are described below:
| Type of Information | Examples | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID/Passport | KYC verification |
| Contact Information | Mobile number, email address | Account management |
| Financial Information | bKash/Nagad number, bank account | Deposits and withdrawals |
| Device Information | IP address, browser, OS | Security verification |
| Gaming Activity | Bet history, session duration | Responsible gaming |
| Transaction History | Deposits, withdrawals, bonuses | Financial auditing |
We never store your full bank card number, PIN, or password. Payment information is always processed through payment gateways and is not retained on our servers.
How Information Is Used
FB77 uses your collected information only for specific purposes. No data is used for excessive or unauthorized purposes. The main uses are:
- For account creation, verification, and management.
- For processing deposits, withdrawals, and bonus transactions.
- For KYC and age verification.
- For preventing fraud, money laundering, and other unlawful activities.
- To provide customer support services.
- To send promotional offers and bonuses (only with your consent).
- To monitor responsible gaming activities.
- To comply with legal obligations.
- To ensure platform security and stability.
If you do not want us to use your information for marketing purposes, you can disable marketing emails from your account settings or notify us directly at [email protected].
How Long Information Is Retained
FB77 retains your information only for as long as is necessary or as required by law. The retention principles are as follows:
- While your account is active: all account and transaction information is retained.
- After account closure: financial records must be kept for a minimum of 5 years due to legal requirements.
- KYC documents: retained for up to 7 years after account closure.
- Marketing information: immediately deleted if you withdraw your consent.
- Cookie information: deleted at the end of the browser session or after the specified duration.
No data is kept beyond the necessary period or legal obligations. After the retention period, the information is securely and permanently deleted.
With Whom Information Is Shared
FB77 never sells your personal information. However, limited data may be shared with trusted partners to deliver our services:
- Payment Providers: bKash, Nagad, Rocket, and banking partners receive the information necessary to verify transactions.
- Game Providers: Licensed gaming companies such as Ezugi receive the information needed to operate the games.
- KYC Verifiers: Authorized third parties may review certain documents for identity verification.
- Law Enforcement Agencies: Information may be disclosed under a court order or legal obligation.
- Anti-Fraud System: Anti-fraud software automatically analyzes transactions.
All partners are bound by our confidentiality agreements. They may use the information only for the specified purposes and cannot further share it with any third party.
Cookie Policy
FB77 uses cookies to enhance your experience on the platform. Cookies are small text files stored in your browser.
- Essential Cookies: Required for login sessions and security. Disabling them will prevent the site from functioning correctly.
- Functionality Cookies: Used to remember your preferences such as language and theme.
- Analytics Cookies: Used to understand which parts of the platform are most frequently accessed. This data is completely anonymous.
- Security Cookies: Used to detect fraud and bot attacks.
You can adjust cookie preferences through your browser settings. Please note that disabling essential cookies may impair the platform’s functionality. You will be asked to provide cookie consent on your first visit.
Your Rights
FB77 complies with GDPR and other applicable international privacy laws. Under these regulations, you are entitled to the following rights:
To exercise these rights, email [email protected]. We normally respond within 30 days.
Children’s Privacy
FB77 is intended solely for individuals aged 18 and above. We do not knowingly collect any personal information from minors.
- The date of birth is verified during the registration process.
- In cases where age verification is uncertain, KYC documents may be requested.
- If an underage account is discovered, it will be immediately closed and all associated data will be deleted.
- Upon request by a parent or guardian, a minor’s information will be erased.
If your child is using FB77, please inform [email protected] immediately. We will take prompt action.
Security Measures
FB77 employs industry-leading security technologies to protect your information. Our security infrastructure includes:
- SSL/TLS Encryption: All data transfers are secured with 256-bit AES encryption.
- Two-Factor Authentication (2FA): Additional OTP verification for account login.
- Firewall Protection: An advanced firewall prevents unauthorized access.
- Regular Security Audits: Third-party experts regularly test our systems.
- Data Backup: Your information is backed up on multiple secure servers.
- Access Control: Only authorised personnel can view specific information.
- Suspicious Activity Alerts: You are sent instant messages for unusual login attempts or transactions.
Maintain a strong password and never share it with anyone. If you notice any suspicious activity, notify us immediately.
Third-Party Links and Services
The FB77 platform integrates certain third‑party services such as payment gateways, game providers, and KYC verification providers. These third parties maintain their own privacy policies.
- Information submitted through third‑party services is governed by their respective privacy policies.
- FB77 assumes no direct liability for privacy breaches committed by third parties.
- We engage only with trusted, licensed partners.
- Every partner has executed our data protection agreement.
To review a third party’s privacy policy, please visit that organisation’s official website directly.
Policy Changes
FB77 reserves the right to amend this Privacy Policy at any time. When updates are made, the following steps are taken:
- If material changes occur, a notification is sent to your registered email address.
- A notice is placed on the platform’s homepage.
- The “Last Updated” date shown at the top of this page is revised.
- Continued use of the platform after changes are posted constitutes acceptance of the updated policy.
We recommend reviewing this page periodically so that you remain informed about the current Privacy Policy.
Contact Us
For any question, concern, or request related to this Privacy Policy, please reach out to our dedicated privacy team. We are able to respond in Bengali.
- Email: [email protected]
- Live Chat: Click the chat icon at the bottom‑right corner of the platform.
- Average response time: within 24 hours.
- Data deletion request processing time: up to 30 business days.
For any formal privacy complaint or request, email [email protected] with the subject “Privacy Request”. Our DPO team will respond within 72 hours.
